Privacy Policy

Who we are

Bin Eisa General Trading is a commercial trading company based in the United Arab Emirates. This policy explains what personal information we collect through this website and how we use it.

What we collect

Member accounts: your full name, email address and mobile number. Enquiries: your name, contact details and message. Technical data: standard server logs (IP address, browser type, pages requested) kept for security.

Why we use it

To create and secure your member account, to send one-time sign-in codes, to answer your enquiries, and to keep the website safe from abuse. We do not sell personal data and we do not use it for third-party advertising.

Where it is stored

Account and enquiry data is stored with our infrastructure provider in the European Union, protected by encryption in transit and at rest, with access restricted to authorised Bin Eisa staff.

How long we keep it

Account data is kept while your account is active. Enquiries are kept for up to 24 months. You may ask us to delete your account and data at any time.

Your rights

You can request a copy of your data, correct it, or ask for deletion by contacting us at the email address in the footer. We respond within 30 days.